Shipping Policy
At Tiny Tot's Depot, we are committed to delivering your children's clothing orders quickly, safely, and efficiently. Every order is carefully prepared and shipped using trusted carriers to ensure a smooth and reliable delivery experience. Our shipping process is designed to be simple, dependable, and hassle-free.
Order Processing Time
All orders are processed within 0 to 2 business days (Tuesday through Friday). Orders placed after our daily cut-off time of 5:00 PM (EST) will be processed on the next business day.
Please note that orders are not processed or shipped on weekends or during business closures.
Shipping Time & Delivery Estimates
Once processed, orders are shipped using our Free Shipping service and typically arrive within:
- Transit Time: 3 to 5 Business Days
- Total Delivery Time: 3 to 7 Business Days (Processing + Transit)
Delivery times may vary depending on your location and circumstances beyond our control, including carrier delays, weather conditions, or periods of high shipping volume.
Shipping Location
We currently ship within the United States only.
At this time, international shipping is not available.
Shipping Charges
We proudly offer Free Shipping on all orders.
No additional shipping fees are charged for standard delivery.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
This tracking information allows you to monitor the progress of your shipment directly through the carrier.
If you do not receive a tracking email within 2 business days of placing your order, please contact us for assistance.
Delivery Issues or Delays
If your package is significantly delayed or marked as delivered but has not been received, please contact us as soon as possible so we can assist with locating your shipment.
Damaged Packages
If your package arrives damaged, please:
- Take clear photos of the damaged item(s) and packaging
- Contact our customer service team within 7 days of delivery
- Send the photos along with your order number to lisadawson8624@gmail.com
Claims submitted without photographic evidence or after the 7-day reporting period may not qualify for a refund, replacement, or store credit.
Incorrect Shipping Address
Please ensure that your shipping address is accurate before completing your order.
Tiny Tot's Depot is not responsible for shipments sent to incorrectly provided addresses. If you need to update your shipping information before your order has shipped, please contact us immediately.
Contact Information
Website Name: https://tinytotsauctions.com
Company Name: Tiny Tot's Depot
E-Mail: lisadawson8624@gmail.com
Phone: +1 330-424-0605
Physical Address: 7735 OH-45, Lisbon, OH 44432, USA
Customer Service Opening Hours
- Monday, Saturday & Sunday: Closed
- Tuesday – Friday: 10:00 AM – 5:00 PM
Time Zone: Eastern Standard Time (EST)
🕒 Response Time: Our customer service team aims to respond to all inquiries within 24 hours during business days.